Delivery Information

Thinking about buying one of my cute cases? Awesome! Preppy Cases offers free worldwide shipping to any destination.

Estimated Delivery Times

Netherlands: 1-2 business days
Europe: 2-5 business days
United States: 3-6 business days
Australia: 5-8 business days
Asia: 5-12 business days
Rest of World: 5-15 business days

Shipping Information

All cases are shipped with Priority Service by PostNL. There might be delays in delivery times due to customs checks which are out of my control. For more information, please contact your local Customs office. I don’t offer track&trace for orders.

Preppy Cases is not responsible for customs fees, duties and taxes as they vary from country to country around the world. These charges, if applicable, are determined and charged by the Customs office of your country.

Returns & Exchanges

I’m always here to help! If something isnโ€™t right with your order please contact me at hello@preppywallpapers.com.

All cases may be returned or exchanged within 30 days of delivery. Make sure to include a copy of your Confirmation Email showing your Order Number for faster processing. To avoid any Customs charges please mark the package with ‘Returned Goods’. You are responsible for the fees when returning or exchanging the package back to the Netherlands.

All returns or exchanges may be addressed to:

Preppy Cases
Van Nijenrodeweg 497
1082 HN Amsterdam
The Netherlands

Refund

I will send you an email once the return package has been received. The refund will take around 1-3 business days to be successfully processed. Please double check the payment method that you have associated with your order.